The World of Warships Team may decide to provide compensation if a server issue or an Unplanned/Extended server downtime lasts for at least four (4) hours more than expected (for scheduled server downtime or updates).
If compensation is approved, it will be automatically credited to all affected accounts.
- E.g. *Invoice, claim via the Portal, special in-game mission.
The value of the compensation depends on the type of issue and length of the outage. This is decided on a case-by-case basis.
Player Support does not compensate accounts and has no influence over compensation plans or the amounts to be compensated.