To prove that you were the one who registered the account, please indicate the following in your ticket:
- The country and the city where you registered the account.
- The phone number linked to the account. If there were several numbers, list them all.
- Details of all payments made to your account. The data you need to provide depends on how you paid:
If you paid via an electronic wallet:
- Specify the method of payment (WebMoney, Amazon etc.).
- Attach a separate screenshot for each payment from the wallet transactions history.
- Attach a screenshot of the full payment history.
If you paid with a bank card:
- Indicate the first six and the last four digits of the card number.
- Provide a statement from the card account or screenshots of payment system transactions (PayPal, LiqPay, etc.).
If you paid through the terminal:
- Send scans or photos of receipts (if you do not have receipts, indicate approximate payment dates and amounts).
- Specify which terminal networks you used for payments.
If you used mobile payment or SMS:
- Specify the phone number used to make the payment.
- Specify the payment date and amount.
- Attach a statement from your personal account with the mobile operator, showing payments to the game.