Dear Commanders, after the release of Update on September 22, some of you may face freezes of the game client when trying to log in. This happens due to errors in the settings of graphics drivers from Nvidia.
If you encounter a similar issue, reset the graphics card driver settings. You can find the steps to do so here: How to Reset Video Driver Settings
If resetting the driver settings did not help, perform a clean reinstallation of the driver. You can find the steps to do so here: About: video card driver
If the above steps did not help, create a request to Player Support by following this link: How to contact Player Support