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How can I make a screenshot?

There are several ways to make a screenshot:

1. Open the page you would like to take a screenshot of and press "PrtScr" - the workspace of the screen will be copied.

After that open any graphic editor such as paint and paste the copied information with help of the keys Ctrl + V. Save file and attach it to the response ticket.

You can find Paint program if you press "Start" - "All Programs" - "Accessories" - "Paint"

2. If there is no key "PrtScr" on the keyboard, you can use a display keyboard.
You can find the relevant program if you press "Start" - "Control Panel" - "Ease of Access" - "Ease of Access Center" - "Use the computer without a mouse or keyboard" - put the check mark "Use On-Screen Keyboard". When it appears press "PrtScn".

Afterwards, please open any graphic editor such as paint and paste the copied information with help of key combination Ctrl +V.

3. If you are a Windows 7 user, you can make a screenshot with help of the tool "Snipping Tool".
You can find this program if you press "Start" - "All programs" - "Accessories" - "Snipping Tool".

You can find more information about the Snipping tool on this website.

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