Multiple Charges
When a purchase does not go through, it's recommended to wait for confirmation or try with another payment method. Repeated payment attempts can lead to multiple and undesired charges.
What can I do?
- Contact our Player Support team and have proof of purchase ready.
Unauthorized Purchases
When an unauthorized party makes use of your payment information, consider reporting the charges as theft to your bank or financial institution.
What can I do?
- Contact our Player Support team and have proof of purchase ready.