Dxdiag report

The DxDiag report allows our Player Support team to check both your hardware and drivers, to assist you with a technical issue.

How do I obtain a Dxdiag report?

1. Press keys [Windows] + [R]
2. Type "Dxdiag" and click [OK]
3. In the Dxdiag window, click [Save All Information]
   • Click [Run 64-bit Dxdiag], when available.
4. Name the file "Dxdiag_report" and click [Save]
5. Attach the report to your ticket.

Good to know

• Whenever possible, please provide our Player Support team with a WGCheck report.
• Dxdiag reports, as well as a Python.log, come in handy when either a game does not support WGCheck or you have trouble generating the report.