Tickets admit five (5) attachments with a max. file size of 20 MB each. To attach a bigger file size, consider using a compression tool. E.g. 7-zip.
How to attach a file
- Click the bottom panel of the Ticket Description box or drag and drop a file.
- A successfully attached file will look like this:
- You can remove a file by hovering the mouse over the file. Click the "X" to delete it.
- After you've attached all the necessary files, click Send Ticket.