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About: Refunds and transfers of assets

Disclaimer

  • Epic Games Store DLCs are non-refundable.
  • We cannot transfer assets to a different server, but we can refund them if they remain unused. You are then free to make the correct purchase on the intended server.
  • Some payment providers have their own time limits for refunds. Once it has elapsed, we will no longer be able to process your refund request.
  • You can always change or check your region by scrolling towards the bottom right corner of the web portal and clicking the dropdown menu.

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