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About: Coupons

About: Coupons

Coupons provide discounts on selected Premium Shop offers.

Where to find my coupons

  1. After logging in, go to the Premium Shop.
  2. Find My coupons in the top menu.
  3. Your active coupons will be listed there (if you have any) with a visible expiration date. Hover over a coupon with your mouse to see the description of the bonus it provides upon purchase. Those can be discounts, bonus gold/doubloons or even additional in-game items.

Offers where the coupon can be applied will have small coupon icon next to the price. If a coupon is issued for a particular game, it can only be activated for purchases in that game's section of the Premium Shop. For example, if you have a World of Tanks coupon, select World of Tanks on the Premium Shop page before purchasing anything.

How to use a coupon

  1. Once you select a package to purchase, and if one of your coupons is applicable, select Purchase.
  2. Now use the slider next to Apply a coupon and choose the desired payment method.
  3. Verify the final price and proceed with the purchase.
  4. The information about the purchased items will be sent to you as a notification in the game and as an email to your account address. The information about the coupon is saved, so if you encounter any issues with it, we will be able to re-check your order.

Please remember.

  • When applying a discount coupon to a bundle that holds an item you already possess and is eligible for compensation, the final amount of compensation you receive is reduced relative to the applied coupon discount. 
  • Each coupon can only be used once.
  • Only one coupon can be used per purchase.
  • Coupons cannot be used for gifts.
  • Coupons are ineligible for phone and SMS payments.
  • Coupons have an expiration date.
  • Support doesn’t issue, renew, or extend coupons.

After using a coupon to purchase items, it will be locked temporarily until the successful payment is confirmed. If the payment is not completed 60-120 minutes after clicking the Purchase button, the coupon becomes active again and you can use it for another purchase. The coupon will be removed from your account after a successful payment.

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