- Available countries and store list
- How to redeem a prepaid card
- The prepaid card does not work
Available countries and store list
Prepaid cards may be purchased on Retail Stores partnered with Wargaming Group Limited.
- Worten - On the upper Menu, click on Lojas.
The list of available countries and stores is subject to change.
How to redeem a prepaid card
- Go to https://eu.wargaming.net/shop/redeem/ (log in required).
- Enter the prepaid card code (back of the card) in the field and click Redeem.
Allow a few minutes for our system to process the prepaid card code.
The prepaid card does not work
Should you have an issue with your prepaid card, contact Customer Service
Include the following information:
- Date of purchase.
- An image from both sides of the prepaid card. Make sure the code is visible.
- An image from the shop purchase receipt.
- Prepaid cards are issued by Wargaming Group Limited and may only be redeemed in World of Tanks or World of Warplanes.
- An active account is required to use a prepaid card.
- The value of a prepaid card cannot be exchanged for real money nor reimbursed.
- Prepaid cards can only be used once (1) and for its full value. Prepaid cards cannot be partially used.