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I didn’t receive activation e-mail, what can I do about it?

After Account creation, we send an activation email.

Should you miss this email, follow the steps below:

  1. Wait up to 30 Minutes – e-mail can take a while to move through internet. Please wait half an hour to see if the e-mail arrives in your inbox.
  2. Check your spam or Junk Mail folder - sometimes email ends up in spam folders. Please look for the email there.
  3. Add our domain to your Allowed Sender List - We use "" and „” to send all e-mails. Add those to your trusted domains to make sure you get all emails from
  4. Double-check the address entered - look at the email address on the page after registration and make sure that it is correct. If you made a mistake you can try registering again.

If you have already tried all the above suggestions and still did not receive your activation link, send us an anonymous ticket and specify the account nick and email, so we can activate the account for you.

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