World of Tanks
Player Support
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I can't log in

If the issue is a technical one (e.g. launcher, internet connection), please go to this category.

  1. Check the game server status for potential downtime.
  2. Check whether the Caps Lock button is active on your keyboard.
  3. Check carefully for typos when entering your email and password.
  4. Try with another email.
  5. Verify that the region of your Account matches the installed game version.
  6. If the above doesn't help, try Resetting Your Password.
  7. Still no luck? Contact Player Support.

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