Customer Service is NOT able to process crew restoration requests.
Crew members dismissed before the implementation of Patch 9.16, will NOT be able to take advantage of this feature.
You can restore dismissed crew members with at least one skill or perk, or enough experience points to acquire one.
- The first 48h after dismissal, the recovery is for free.
- After the first 48h: The recovery cost is 60.000 credits, per crew member.
Crew recovery is only possible for 32 days, after dismissal.
Every time you dismiss a crew member, you will be informed whether the recovery is possible or not.
- Dismissed crew members are recovered through the Dismissed checkbox in the Barracks. Hovering the cursor over a specific member will open their personal record with their recovery period and cost.
- To get a dismissed crew back into action, click Recover and confirm this action in the pop-up window.
Once restored, crew members may not display to which vehicle they were assigned. To fix this issue, just play at least one battle and this information will appear again.
The Dismissed buffer has a space limit of 100 crew members. When full and you are about to dismiss and send the 101 crew member, you will receive a notification that this action will replace whomever crew member has been there the longest.