- Check the server status for potential server downtime.
- Make sure it's not a login issue.
How-To Recover your Account
- Secure your computer.
- Submit a Ticket, considering:
- You have NO Access to your Account.
- You CAN Access your Account.
Include the following information:
- Name of the Internet Service Provider at the time of Account creation.
- City and Country of registration.
- Phone number bound to the account. When applicable.
- Proof of payment* (Bank Account/Paypal logs/ Online phone record, etc.) related to purchases performed on your account. When applicable.
Email screenshots are not valid. Remove any information unrelated to Wargaming.net
- When was the last time you were online and everything was OK?
- What is missing?
- New Email to repace the current one. When applicable.
*To avoid unauthorised access, we need to confirm the request as legitimate.