Compromised - Hacked Account and Recovery

• Before Recovering
• How-To Recover your Account

Before Recovering

1. Check the server status for potential server downtime.
2. Make sure it's not a login issue.

How-To Recover your Account

1. Secure your computer.
2. Submit a Ticket, considering:
   • You have NO Access to your Account.
   • You CAN Access your Account.

Include the following information:

• Name of the Internet Service Provider at the time of Account creation.
• City and Country of registration.
• Phone number bound to the account. When applicable.
• Proof of payment* (Bank Account/Paypal logs/ Online phone record, etc.) related to purchases performed on your account. When applicable.
  

  Email screenshots are not valid. Remove any information unrelated to Wargaming.net

• When was the last time you were online and everything was OK?
• What is missing?
• New Email to repace the current one. When applicable.

*To avoid unauthorised access, we need to confirm the request as legitimate.