Master of Orion
Player Support
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I have an issue when playing Master of Orion, how do I report it?

Technical

When playing Master of Orion, you might face technical issues related to the game performance, bugs or a crash.

Should this happen, please submit a ticket

Provide the following information:

  • Dxdiag report. How-To.
  • Output_log. You will find this file inside the MoO game folder
  • Screenshot of the issue. Whenever possible

If Master of Orion crashed, please send all of the files listed above as well as the complete game crash folder.

You will find this folder inside the MoO game folder. To attach this folder to your ticket, please compress it to a *.zip or a *.7zip file.

Localization

Should you encounter a spelling error in Master of Orion, please submit a ticket to Customer Service and provide screenshot of the error.

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